The clinic is usually open Monday, Tuesday and Thursday (subject to changes), but we are very busy so seeing our vet is strictly by appointment only - no walk-ins.

Ring us on 01942 824165 to book.

Our office hours are Monday to Thursday 9am - 4pm, and Friday 10am-2pm so please ring us during these times rather than on bank holidays or during the weekend or evening when our phones are not manned. 

People living in Wigan, Leigh, or Skelmersdale on a means tested benefit.

You must bring proof of address and proof of benefits to your first appointment.      

We will regularly ask to see proof of benefits, in order to keep our records up to date.

Postcodes we cover: All WN postcodes, plus WA3 3; WA3 2; WA3 1; M29 7; M29 8; M46 9, and M46 0.

Dogs and cats.

A maximum of 4 pets per client  - except under exceptional circumstances.

We do not treat animals used for breeding or litters of kittens or puppies.

We have limited surgical facilities so can only offer less complex operational services.  We do not have an on-site laboratory, on -site blood testing,  X-ray or USS facilities.  For any treatment beyond the scope of our service you will need to visit a private veterinary practice.       

We are not a free service, but keep our prices as low as we can.

Consult fees and any medication and treatment costs must be paid by cash or card at the  time of your appointment. 

At time of booking a £10 deposit will be taken to secure your pets appointment, to be deducted from the cost of your pets treatment. 

Deposits will not be refunded if you do not attend or cancel less than 24hrs before your appointment.

To order repeat medication including for flea and worm treatment, pets must have seen our vet in the last 6 months.

To ensure your pet does not run short of medication please ring us at least a week before you will run out, as we do not have a vet on site everyday to prescribe.

Sometimes the vet may need to decline your request and ask you to attend clinic with your pet.

In an emergency outside of our opening hours, our registered clients can contact Animal Trust Bolton on 01204 527474

Please be aware that they are a private vets and you will need to meet the full cost of emergency care at the time of treatment.

If you are not a client with our service please contact a local veterinary practice.

We try to keep our prices as low as we can. 

Please give us a call to discuss costs of particular treatments on 01942 824165

It is a condition of using the clinic that all cats are neutered within 12 months of registration unless there are underlying reasons such as age or medical conditions.  A vet will discuss this with you. 

Dependant on size and breed we are able to neuter male dogs and male and female cats* - please ring us on 01942 824165 to discuss. (* We are currently unable to offer bitch spays)

It is the law in England that all dogs are fitted with a microchip by they are 8 weeks old. You can be fined up to £500 if your dog is not microchipped. All cats will be legally required to be microchipped before 20 weeks of age from 10 June 2024. From this date you can be fined up to £500 if your cat is not microchipped.

Please note that we are a small charity and our clinic does not have the staffing levels or facilities of a private vet, including no x-ray or ultrasound scan equipment. We do not have a vet on site every day. We are therefore limited in the procedures we are able to carry out and for treatment outside of our scope you may be signposted to visit a private vet at your own cost. 

To find your nearest private vet go to https://findavet.rcvs.org.uk/home/

Please note we are unable to contribute towards private vet fees.

Please ring us on  01942 824165

We are a very small team so if we are unable to answer the phone please leave us a brief message and a contact number - we will get back to you at the earliest opportunity.

The clinic has a zero tolerance policy and aggressive, intimidating or unreasonable language and behaviour,  will not be tolerated and we will decline to register your pet or remove you from our practice list.

See our contact us page for more information

If you have a concern about an animals welfare, cruelty or wildlife please ring the RSPCA Emergency helpline on 0300 1234 999

Please do not call our Branch as we do not have any inspectors based at our site.