HOW TO CONTACT US
Online enquiry form | Email address | Phone enquiries
Postal address | Privacy policy
Types of enquiry
Before contacting our branch, please take a moment to read through the following notes to make sure your enquiry is dealt with efficiently:
Complaints of cruelty and neglect
Please do not email us with complaints of cruelty and neglect as we are not able to deal with these. All such complaints, and requests for advice, must be phoned through to the RSPCA National Control Centre on 0300 1234 999. An inspector will then be asked to investigate. Thank you for your cooperation.
Free treatment for sick or injured wild animals and birds
Any Vet will provide free treatment for a sick or injured wild animal or bird, including a pigeon. Not many people are aware of this service. However, if you are not able to transport the creature, and if you require assistance or further advice from the RSPCA when this Branch has no-one able to answer the phone, please phone our Emergency number, 0300 1234 999. Our Headquarters provides this service for urgent calls and cruelty reports 24 hours per day, seven days per week.
Contact from by RSPCA Inspectors
If you receive a visit from an RSPCA Inspector, who may leave a card with contact details, please contact the inspector direct if you have a query. Inspectors work under the jurisdiction of the RSPCA National Office and there is generally no direct liaison with our branch about specific incidents. In these circumstances it's unlikely we will be able to help with your enquiry.
Financial assistance
We may be able to offer limited assistance for veterinary fees in some circumstances. Please see our Veterinary Assistance page for more details.
Online enquiry form
If you would like further information about our branch (including rehoming animals, volunteering and making donations), please complete this form carefully then click the Send your enquiry button to submit your enquiry online.
If you prefer to discuss your requirements in person, please phone us direct.
If you would like us to contact you by email, please make sure you supply a valid email address. You may also need to ensure that our replies won't be rejected by your email account as potential spam. The best way to do this is to add our email address (contactus@rspca-wigan.co.uk) to your "approved" or "safe" list within the address book/contacts settings on your email account.
Email address
Our email address is: contactus@rspca-wigan.co.uk.
When contacting us by email you may also need to ensure that our replies won't be rejected by your email account as potential spam. The best way to do this is to add our email address (contactus@rspca-wigan.co.uk) to your "approved" or "safe" list within the address book/contacts settings on your email account.
Phone enquiries
- National Cruelty Helpline: 0300 1234 999
(If you are concerned about an animal, please call this number first. This includes urgent cruelty complaints, such as abandonment, which should be phoned through immediately.) - General branch enquiries: 01942 824165
- Wigan Charity Shop: 01942 248493
Postal address
Please send correspondence by post to:
Bill Stubbs
RSPCA Wigan, Leigh & District Branch
54a Market Street
Wigan
WN1 1HX
Privacy policy
- The RSPCA Wigan, Leigh & District Branch is committed to protecting and respecting your privacy. If you have any questions or concerns in connection with this policy, you should contact us.
- The information you provide to us will be used only to process your enquiry.
- We do our best to protect your personal information after receiving it, but cannot ensure or warrant the security of any information during its transmission to us.
- We will not disclose any information about you (or your organisation) to any other party, except to comply with applicable laws or valid legal processes, or to protect the rights or property of the RSPCA Wigan, Leigh & District Branch, intellectual and otherwise.
- There are links on this site which may take you to other sites outside our control. We have no responsibility or liability for these sites, or for the policies they adopt. For more information regarding a particular site and its policies, please check that site itself.
^ Back to top ^